USPS/FeDex/UPS and DHL will not ship Vapes anymore.
PACT ACT Vape Mail Announcement
USPS has officially announced the restriction of Vape Mail on October 21. Moving forward, all orders will be shipped out with X Delivery and Local Regional Carriers.
If you are located in the Midwest U.S., estimated shipping time frame is 2 to 7 business days. For the rest of the country, it can take up to 8 business days longer than the usual delivery times.
Coverage will be limited in the initial rollout and we may not be able to serve our entire customer base due to logistical constraint or lack of regional carrier service. However, as the carrier’s coverage expands, we will make sure shipping services are made available as soon as possible so hang on tight. Shipping options, costs, and coverage area will be made available during the checkout process.
If we are unable to ship to your destination, a notification will be indicated at checkout. Please check in with us in a few weeks as we are adding service coverage every week.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.